22 February 2012

Managed Services

Unified Communication and Collaboration

Dorset Software Managed Services provide customers with bespoke unified communications solutions based on market leading communication and collaboration technology.  Working with leading vendors in the unified communications market we use our proven four phase methodology to develop a solution that meets your exact requirements.

Our solutions help clients:

  • Reduce costs by offering a fully integrated low cost communication system incorporating voice calls, instant messaging, video calls and video conferencing all on one platform available to all users.
  • Improve productivity by dynamic routing of calls to the most appropriate operator and instantly sharing desktop applications or white boards.  Incoming and outgoing communications may be integrated with your existing systems and business logic.
  • Support remote workers by enabling desktop sharing, collaboration and providing presence information.
  • Meet compliance criteria by enabling encryption, archiving and call detail recording to meet regulatory requirements.

    For more information or to discuss your requirements please contact our sales team.

News

Hiring Now!

29 Dec 2011
With strong growth and a solid sales pipeline Dorset Software are looking for talented individuals...

Dorset Software Achieves Microsoft Gold Certification

04 Jul 2011
Dorset Software's expertise in software development recognised by Microsoft

Intelligent Communications

23 Mar 2011
Dorset Software today announced the release of Intelligent Communications; the solution that radically enhances the way that businesses communicate. The software-based communication system...

Featured Case Studies

NHS Litigation Authority

Learn how a bespoke Claims Management System developed by Dorset Software for the NHS Litigation Authority improves communication between disparate agencies, enhances control and transparency and offers superior performance and extensive capacity.

Actavis Project Bell

Read how Dorset Software designs, develops and deploys bespoke CRM (Customer Relationship Management) software solution for generic pharmaceutical manufacturer, Actavis.