Enhanced Support

Dorset Software is the IT company responsible for the development of Recorder… so when it comes to providing support contracts, our credentials are impeccable!

To give you an idea of the services we can provide, a sample contract description is set out below. However, the range of options we offer is very flexible and we are happy to tailor our contracts to match your individual needs.

To discuss your customisation requirements, or if you have any other questions on our support contracts, please don't hesitate to contact us.

Sample Contract

Cost: £30 per year
Fax, e-mail and postal support: Unlimited
Phone support: 30 minutes (minimum 10 minutes per call)

Additional Service (available to users with support contracts)

Cost: £1 per minute
Phone support: (minimum 5 minutes per call)

Please note that support costs are payable prior to the commencement of the contract.