11 March 2010

Support Services

Support and Maintenance

Dorset Software Support Services provides tailored support so that our clients can concentrate on running their business while we run their systems.  Our experience and flexible approach means that we have a support option that suits your current needs, scaling up and down to meet future requirements. The service provides options for managed application, infrastructure and helpdesk support as well as onsite client managed support. 

We support and maintain systems in a variety of sectors for organisations including:

  • Wandsworth Council
  • NHS Litigation Authority
  • Reed Business Information
  • Estee Lauder
  • Wilkinson
  • and many more...

Dorset Software Support Services have flexible packages that match your business needs and budgets, from full 24/7 support to ad-hoc maintenance activities.

Please contact us to discuss your requirements.

 


Options
  • Application Warranty
  • Operational Support
  • 24/7 Provision
  • Server/Infrastructure Support
  • Helpdesk
  • Ad-hoc maintenance
  • Server Health Checks
  • Onsite Support Team

Key Benefits
  • Improved availability of systems
  • Proactive monitoring which means that we spot issues before they become incidents
  • Get more from your technology investment
  • Optimised systems for improved performance
  • Lower total cost of owning systems
  • Flexible service and support packages to meet your business needs and budgets
  • Please contact us to discuss your support requirements

 


News

Improving Database Performance...

01 Feb 2010
Dorset Software introduce their Database Performance Auditing...

Support for Psion Teklogix

04 Oct 2009
Psion Teklogix select Dorset Software as strategic development partner...

New contract win at Wandsworth

04 Dec 2006
5 year contract with Wandsworth Borough Council...

Featured Case Studies

Wandsworth Borough Council

Read how Dorset Software developed and delivered a bespoke incident tracking solution to Wandsworth on time and to budget.

Actavis

Discover how Dorset Software helped Actavis maintain compliance with strict pharmaceutical regulations.