Increasingly, organisations are seeking more innovative ways to realise the full benefits of technology whilst reducing the ever-increasing capital expenditure and overheads associated with, hardware and IT support.
Within most modern business environments we are all reliant on computer systems for the day to day operations and communications, so when these systems fail downtime can be very expensive and it becomes critical to get these systems back up quickly.
At Dorset Software we recognise that the quality of support you receive can have a direct impact on the longevity, stability and reliability of your business and have produced a support package that delivers a high level of service designed to minimise downtime, increase efficiency and reduce Total Cost of Ownership.
Dorset Software's Business Critical Support package provides you with the highest level of personalised, proactive customer support required to keep your environment running optimally.
Dorset Software Support Services provides tailored support so that our clients can concentrate on running their business while we run their systems. Our experience and flexible approach means that we have a support option that suits your current needs, scaling up and down to meet future requirements. The service provides options for managed application, infrastructure and helpdesk support as well as onsite client managed support.
We support Bespoke, ERP, NAV, WMS and off the shelf products across a variety of sectors for organisations including:
- Wandsworth Council
- NHS Litigation Authority
- Reed Business Information
- Estee Lauder
- Wilkinson
- Psion
Dorset Software Support Services have flexible packages that match your business needs and budgets, from full 24/7 support to ad-hoc maintenance activities.
Please contact us today for a FREE Consultation.
