30 July 2010

Support In-depth

Support

Supporting and maintaining the applications that run your organisation is becoming more complex. Our Support Services team provide a support and maintenance package that meets your business needs and budgets.  

The service components include:

  • Application Support
  • Operational Support
  • Server Support
  • Helpdesk
  • Warranty Support
  • Service Level Agreements
  • Professional Services
  • Application development

With a stable support package in place we work with customers on system improvements and upgrades.  This aspect is often overlooked and is critical in gaining the most return on your technology investments.  We work with customers to ensure that application and infrastructure is kept up-to-date and to fully utilise the latest technology, keeping running costs low and achieving flexibility for future business demands.

Please contact us to discuss your requirements.

You may also be interested in learning about the Clients we work with.


News

Intelligent Communications

29 Jun 2010
Dorset Software today announced the release of Intelligent Communications; the solution that radically enhances the way that businesses communicate. The software-based communication system...

Hiring Now!

21 May 2010
With strong growth and a solid sales pipeline Dorset Software are looking for talented individuals...

Improving Database Performance...

01 Feb 2010
Dorset Software introduce their Database Performance Auditing...

Featured Case Studies

Wandsworth Borough Council

Read how Dorset Software developed and delivered a bespoke incident tracking solution to Wandsworth on time and to budget.

Western Riverside Waste Authority

Learn how the Western Riverside Waste Authority improved transparency of waste and recycling with a suite of software applications.