11 March 2010

Support In-depth

Support

Supporting and maintaining the applications that run your organisation is becoming more complex. Our Support Services team provide a support and maintenance package that meets your business needs and budgets.  

The service components include:

  • Application Support
  • Operational Support
  • Server Support
  • Helpdesk
  • Warranty Support
  • Service Level Agreements
  • Professional Services
  • Application development

With a stable support package in place we work with customers on system improvements and upgrades.  This aspect is often overlooked and is critical in gaining the most return on your technology investments.  We work with customers to ensure that application and infrastructure is kept up-to-date and to fully utilise the latest technology, keeping running costs low and achieving flexibility for future business demands.

Please contact us to discuss your requirements.

You may also be interested in learning about the Clients we work with.


News

Improving Database Performance...

01 Feb 2010
Dorset Software introduce their Database Performance Auditing...

Season's Greetings

24 Dec 2009
Dorset Software supports Shelter

Support for Psion Teklogix

04 Oct 2009
Psion Teklogix select Dorset Software as strategic development partner...

Featured Case Studies

Wandsworth Borough Council

Read how Dorset Software developed and delivered a bespoke incident tracking solution to Wandsworth on time and to budget.

Western Riverside Waste Authority

Learn how the Western Riverside Waste Authority improved transparency of waste and recycling with a suite of software applications.