Waitrose
Employing over 27,000 Partners distributed across more than 180 branches, Waitrose is one of the UK’s leading supermarket chains. It has an unusual culture of worker co-ownership and teamwork.
Waitrose wanted to be able to ensure that the right people do the right training at the right time and that scheduling for, control of and visibility over training activity could be achieved through flexible data manipulation and reporting capabilities.
With limited opportunity for incorporating improvements, Waitrose realised that its existing Partner Training System was coming to the end of its life and that to ensure continued compliance with complex Health and Safety legislation and to enhance the management of training activity, a new solution needed to be found.
It wanted to be able to ensure that scheduling for, control of and visibility over training activity could be achieved through flexible data manipulation and reporting capabilities.
An ideal opportunity for replacing the existing system using improved technology arose through Waitrose’s decision to upgrade IT infrastructure
Technology Snapshot
The Head Office Application was developed using Microsoft ASP.NET technologies connecting to a central MS SQL Server database. Connecting to the same database, the Branch Application was developed using Microsoft .NET technologies.
“We enjoy a great relationship with Dorset Software. Everyone that we come across is highly competent and professional.”
Andy Gabella, Training Design and Production Manager, Waitrose
