With a wide range of committees making a vast array of decisions, Woking Borough Council had no visibility over the decisions made or the associated actions and tasks.
The Council recognised that it needed a corporate tool that would help it to manage and track all subjects raised and their outcomes in the corporate decision making process, and to improve the transparency of the process for members, officers and the public.
The Borough also needed a reporting tool to monitor the decision-making process and to measure performance in implementing decisions.